Please see information below shared from AFS regarding communication channels for customer service.
LSSP Users,
As a reminder, effective January 1, 2025, operations of the LSSP transitioned to Accenture from the previous operator, Securities Information Center (“SIC”). We have been happy to receive user inquiries and requests for support to our transition mailbox (LSSP.Transition@afs.com) during the transition period, but want to make users aware that this mailbox will be decommissioned on February 20, 2025. Effective immediately, please direct all requests for support to our Customer Support team using one of the below communication channels:
Email
For general inquiries or support, please email us at: seclssp@servicenowservices.com. We aim to respond to all emails within 24 hours.
Phone
If you prefer to speak with a representative directly, you can reach us at +1-833-829-0003. Our phone lines are open Monday through Friday, 8:30 AM to 5:30 PM (EST).
Chat with Support
For immediate assistance, use our live chat feature available here. Click on the ‘Live Chat’ button to start a conversation with one of our support team members. Live chat is available Monday through Friday, 8:30 AM to 5:30 PM (EST).
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